Frequently asked questions
Here you can find answers on the most frequently asked questions.
- Order Info
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1. What sizes do you offer for kids' clothing?
We offer a wide range of sizes, typically covering kids from 3 years to preteens. Please refer to the product descriptions for accurate measurements.
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2. How do I determine the right size for my child?
Check our size chart for detailed measurements. You can find it on each
product page to ensure you select the perfect fit for your child. -
3. What materials are used in your clothing?
Our clothing is made from high-quality, child-friendly materials designed to
provide comfort and durability. Specific material details can be found in the
product descriptions. -
4. How do I care for my child's clothes?
We recommend following the care instructions on the garment's label.
Generally, gentle machine wash and avoiding high heat are suitable for most of
our items. -
5. How can I track my order?
Once your order is shipped, you'll receive a tracking number via email. You can
use this number to track your order on our website or through the designated
courier service. -
6. Do you ship internationally?
Yes, we offer international shipping. Shipping costs and delivery times vary by
location. Please check our shipping information for details. -
7. Can I modify or cancel my order after placing it?
Unfortunately, we're unable to modify or cancel orders once they are placed.
Please review your order carefully before confirming. -
8. Are your clothes safe for sensitive skin? Our clothes are designed with
Comfort in mind and are made from materials that are generally safe for
sensitive skin. However, if your child has specific skin concerns or allergies,
please review the product details and consult with a healthcare professional if
neede
